Information Notice

1. PRIVACY STATEMENT

 

This policy describes the management of our web site as regard to processing activities concerning your personal data when visiting us at the following web page:

www.distrelec.biz

(the “Website”)

 

Specifically, it regards the content of our Website only and it does not concern any other web site that might be visited by users by clicking on external links which may be present on the Website.

 

Certain services or information offered on the portal may be subject to a different privacy policy. In such instances, a separate privacy policy will be posted.

 

"You" in this Privacy Statement means you as an individual.

 

"We" or "us" in this Privacy Statement means, in relation to your personal data, the Data Controller.

 

1.1. WHAT INFORMATION IS COLLECTED?

 

"Personal data" means information about you.

 

When you visit this Website we may collect personal data either:

 

(i)             directly where you are asked to provide data. If you use any "Subscribe" feature of the Website you may need to provide contact information as well as information about the page you are on or the content you are viewing; or

(ii)            indirectly, such as using cookies (as described below) or to track your use of certain pages of the Website (e.g. your internet protocol address) and other technical means to monitor your use of the Website.

 

We do not seek to collect sensitive data through the Website.

 

1.2. HOW WILL PERSONAL DATA BE USED?

 

We may process and use personal data collected via this Website for the following purposes:

 

•       to administer the Website; and

•       to provide information, products and services to you at your request - for example to tailor the content you see on the Website to your specific needs and to properly respond to your feedback and questions.

 

 

1.3. ARE COOKIES USED ON THE PORTAL?

 

Cookies are information sent by a web server to a user’s computer, which are stored therein.

In order to know which cookies are used on this Website, please see Distrelec and Cookies chapter, while if you want to refuse the use of any cookie, please correct the settings of your internet browser (in this regard, you can find details on how to undertake this action on the website of your browser).

 

Furthermore, in this case, please be aware that the web navigation and the enjoyment of the contents of this Website could be compromised.

 

1.4. HOW CAN I ACCESS, OR CHANGE MY PERSONAL DATA?

 

You are entitled to request access to, correct all your personal data collected by us, to object to the processing and to lodge a complaint.

 

For any further information about the processing activities carried out by the Data Controller, and/or the exercise of your rights, you may contact the Data Controller at the e-mail address export@distrelec.com. 

 

1.5. IS PERSONAL DATA TRANSFERRED TO ANOTHER COUNTRY AND IS PERSONAL DATA DISCLOSED TO OTHER ENTITIES?

 

The website is located on a server in the European Union (EU), your Data will not be transferred outside the European Union.

1.6. HOW LONG IS PERSONAL DATA RETAINED FOR?

 

We will keep your personal data only as long as it is reasonably necessary for the purposes described in this Privacy Statement. If you request us your personal information will be deleted from the Website within a few weeks of your departure.

 

1.7. WHO IS THE DATA CONTROLLER?

 

Distrelec Manchester Ltd with registered office in 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom, is the Data Controller of your personal data (“Data Controller”).

 

 

2. DISTRELEC AND COOKIES

Our websites and mobile sites use cookies to improve your online experience. By using our website and consenting to the respective guidelines you declare that you allow us to use cookies in accordance with the terms of this policy.

2.1 What is a cookie, and how does the Distrelec website use cookies?

A cookie is a file that contains data (a string of letters and numbers); this file is transmitted from a web server to a web browser when you visit a website, and is then saved by the browser. The respective ID is then transmitted back again every time the browser requests a page from the server.

Cookies do not contain any information allowing you to be personally identified. It is, however, possible that we may link personal details that we have saved about you to the details stored in the cookies, and link them to these details received.

We use the information that we obtain from your use of the cookies for the following purposes:

• To recognize your computer when you visit our website.
• To improve the user-friendliness of the website.
• To analyse how the website is used.
• To manage the website.
• To avoid fraud and increase the security of the website.
• To personalise our website for you (by providing targeted news that might be of interest you).
• To track the path you take through our website, which allows certain functions to be used (examples: adding/removing products in the shopping basket, finalising a purchase at the checkout).

When you add items to your order form, but then decide not to make any purchases during your visit, we save the reference number of the order form in a cookie in order to improve the user-friendliness, so that you can call up the form again on your next visit.

2.2 Is it safe to activate cookies?

Yes. Cookies are just short data strings that cannot perform any operations by themselves. Distrelec recommends that you allow the web browsers to accept cookies from our website.

2.3 How do I adjust my settings for cookies?

To activate cookies, follow the instructions below that apply to your particular browser.

Microsoft Internet Explorer

• Select "Internet options" in the "Tools" menu.
• Click on the tab "Privacy".
• Under "Settings", click on the button "Standard" (or move the slider manually to "Medium").
• Click OK.

Mozilla Firefox

• Go to the "Tools" menu.
• Select "Options".
• Select the icon marked "Privacy".
• Click in the box that allows websites to use cookies (under "Use custom settings for history").
• Click on OK to save your changes.

Google Chrome

• In the Customize and Control menu, select "Settings".
• In the "Advanced settings" (Privacy, Content settings) find the section "Cookies".
• To allow the use of cookies, you have to select "Allow local data to be set" (or "Activate all cookies").
• Click on OK.

Safari

• Select Safari > Settings, and click on Privacy.
• In the field "Block cookies", specify if and when Safari should accept cookies from websites.

2.4 What types of cookies does the Distrelec website use?

You can set your browser to refuse cookies (you will find more details about this in the help text of your browser). Please note that if you do this, certain personalised functions of our website will no longer be available to you.

2.5 We use three different types of cookies:

Session cookies – these are temporary files that are only activated during your visit (session) to our website. Normally your browser deletes such cookies as soon as you close it.

Persistent cookies – these files are active after the browser session ends (example: when you register on a website and then later come back and visit it again, the website has learned who you are and displays a corresponding welcome message). Such behaviour is made possible by persistent cookies.

Third-party cookies - when you use our website, cookies from third-party providers may be transmitted to you. If you visit a website that has embedded content, such as YouTube videos for example, these websites may transmit cookies to you. Distrelec does not monitor the settings of such cookies. We recommend that you ask for more information about these cookies on the websites of such third-party providers, and find out the corresponding options for managing them.

Below you will find a list of the cookies that are most commonly used by Distrelec, and an explanation of how they are each used.

 

Cookie type	File name	Purpose
Distrelec Cookies
	JSESSIONID	Distrelec uses this cookie to provide functionality including, but not limited to, remembering who you are when you have logged into the web shop and remembering the items you have put into the cart. If you block these cookies you will not be able to use the web shop to place orders or access your account.
	sessionSettings	Distrelec uses this cookie to remember your preferences during your current visit to the Distrelec web shop only. If you block this cookie the web shop will still be usable, but your experience will be seriously degraded.
	shopSettings	Distrelec uses this cookie to remember your preferences and use them every time you visit the Distrelec web shop. For example your choice of language and how many products you want to view on a search results page. If you block this cookie the web shop will still be usable, but your experience will be seriously degraded.
Third Party Cookies
Adobe Analytics	AMCV_FC7C5FBC58DD33C80A495C09%40AdobeOrg; AMCVS_FC7C5FBC58DD33C80A495C09%40AdobeOrg; Cookies in the format of s_xx, e.g. s_cc; s_getNewRepeat	Allows Adobe Analytics to provide Distrelec with data on how you use the site.
Affilinet		These cookies allow Distrelec to track your journey when you click through to the site from adverts externally.
Barilliance	cbar_cart_checksum; cbar_lvt; cbar_sess; cbar_sess_pv; cbar_uid	These cookies allow Distrelec to send you marketing emails about products related to your purchases and reminders when you've left items in your Cart.
Bing	_uetsid; MUID; MUIDB	These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts.
Content Square	_cs_id; _cs_c; _cs_s	These cookies allows Distrelec to gather user insight and feedback on how people use our site through user behaviour tracking.
Criteo	uid; eid	These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts.
DoubleClick by Google	IDE	These cookies allow Distrelec to track your journey when you click through to the site from adverts externally.
Facebook	SS-PC_1; SS-PC_2	These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts.
Google Adwords	1P_JAR; NID	These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts.
Google Analytics	_ga; _gid; _gat_international	Allows Google Analytics to provide Distrelec with data on how you use the site
Hotjar	Cookies starting with _hj* e.g:_hjDonePolls; _hjIncludedInSample;	These cookies allows Distrelec to gather user insight and feedback on how people use our site. This is through on-site polls, surveys and user behaviour tracking.
Linked In	bcookie; bscookie; lidc; lang; UserMatchHistory; BizoID	These cookies allow Distrelec to track your journey when you click through to the site from adverts externally.
Products Up		These cookies allow Distrelec to track your journey when you click through to the site from adverts externally.
TopPreise		These cookies allow Distrelec to track your journey when you click through to the site from adverts externally.
Twitter	personalization_id	These cookies allow Distrelec to show you relevant adverts when you navigate away from the site, also to track your journey when you click through to the site from external adverts.
Unbounced	ubvs; ubvt; ubpv	These cookies are added by the Unbounced service, that Distrelec uses to build pages that users arrive on when clicking through from some of our marketing campaigns.
Vivocha	vvctest; vvcu; vvct	These cookies are used by our live chat service to allow us to provide support to customers on our website. If you choose to block these cookies you will not be able to use live chat.
Word Press	uncodeAI.screen; wp-settings-time-5; wp-settings-5; uncodeAI.css; uncodeAI.images; PHPSESSID	These cookies allow Distrelec to remember your settings when you visit our Current Blog and load images and text more quickly.

 

2.6 Cookie settings

You will find more information about the use of cookies on websites at www.allaboutcookies.org

2.7 Block cookies

Most browsers have an option to block cookies. An example of this:

• In Internet Explorer you can block all cookies, by clicking on "Tools", "Internet options”, "Privacy", and then use the slider to select "Block all cookies".
• In Mozilla Firefox you can block all cookies by clicking on "Tools", and then "Options", and turn off "Accept cookies from sites" in the section "Privacy".

However, the blocking of all cookies has a negative effect on the usability of many websites.

2.8 Delete cookies

You can of course also delete any cookies that have already been saved on your computer.

• If you are using Internet Explorer, you have to manually delete the cookie files (you will find instructions for this at http://support.microsoft.com/kb/278835).
• If you are using Mozilla Firefox and you want to delete the cookies, you first have to check that cookies are deleted when you use the option "Remove private data" (you can change this setting by clicking on "Tools", "Options, "Settings" and "Privacy") and click on "Clear your recent history" in the "Tools" menu.

On this website and in the mobile applications, data is collected and stored by Webtrekk, a Web analysis service of the provider Webtrekk, Berlin, and used to form user profiles under pseudonyms. These user profiles serve the analysis of visitors' behaviour and are evaluated for the improvement and effective design of our product range. Cookies may be used for this purpose. These are small text files that are stored locally on the computer of the visitor to the webpage, and thus allow the user to be recognized when he or she visits our website again. The pseudonymised user profiles are not linked to personal data about the holder of the pseudonym without the express permission of the person involved, which has to be issued separately. You can at any time refuse to allow data to be collected and stored for the purpose of web analysis, in future.

On this website, so-called re-targeting technology is used to collect and save information about the surfing behaviour of the website visitor in anonymised form. This data is stored on your computer using so-called "cookie" text files. The technology applies an algorithm to analyse the surfing behaviour, and can then display targeted product recommendations as interest-related ad banners on other websites (known as publishers). In no instance can this data be used to personally identify the visitors to this website. The collected data is used solely to improve the offer. There is no other use or passing on of the data to third parties.

2.9 Embedding of social plugins

Social plugins for Facebook, Google and others are used on our website. Our Internet site thus displays a "+ 1" or "f" or "Thumbs up" button. These are offers by the US American firms Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) and Facebook Inc. (1601 S California Ave, Palo Alto, CA 94394 USA)

Only when you click on the button "+ 1" or "f" or "Thumbs up" does your browser set up a direct connection to the servers at Facebook or Google. The content of the "+ 1" or "f" or "Thumbs up" button is then passed on by Google or Facebook directly to your browser, and incorporated by it in the website. Thus, we have no influence on the extent of the data that Google or Facebook collects with the button.

On their Internet pages Facebook and Google (http://www.facebook.com/policy.php; http://www.google.com/Intel/de/+/policy/+1button.html) present detailed information about the scope, type, purpose and further processing of your data and your rights to protection of your privacy.

By first logging out from the pages of your social networks (Facebook and Google +) and deleting the cookies that have been set, you can prevent Facebook and Google from collecting information about you during your visit to our website.

2.10 Spam/DDOS Protection

Google's reCAPTCHA is used for spam and DDOS protection on our website. This service analyses your behaviour on the website, the configuration of your computer (including any Google cookies you already have installed) and your IP address to determine whether you are a genuine or malicious user. Where an issue is detected you will be challenged to prove that you are not a robot when completing certain tasks. For example, when submitting a form.

This data is passed directly between your computer and Google's servers in Europe and the USA. Therefore we have no influence on the extent of the data that they collect, nor what that data is subsequently used for.

Google reCAPTCHA is a service provided by Google Inc, 1600 Ampitheatre Parkway, Mountain View, CA 94043, USA. For more information about the scope, type and further processing of your data and information on how to protect your privacy please refer to the Google privacy policy (https://www.google.com/policies/privacy/) and terms of service (www.google.com/policies/terms).

 

 

 

3. INFORMATION NOTICE FOR PROSPECT CUSTOMERS

pursuant to Article 13 Regulation (EU) 2016/679 (“GDPR”)

 

3.1 DATA CONTROLLER

 

Distrelec Manchester Ltd with registered office in 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom.is the Data Controller of your personal data (“Data Controller”).

You may contact the Data Controller at the e-mail address export@distrelec.com or via express courier at the address 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom.

 

 

3.2 PERSONAL DATA DEFINITION AND INFORMATION REGARDING THE PROCESSING ACTIVITIES

 

Under the GDPR personal data is defined as: “Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person” (“Data”).

 

Upon your explicit request, the Data Controller may process your Data in order to send you marketing e-mails, providing you with special promotions and informing you regarding new available products/services.

 

In any event, we are committed to ensuring that the information we collect and use is appropriate for these purposes, and does not constitute an invasion of your privacy.

 

In case of failure to obtain your Data:

 

Purposes of the processing activity	Mandatory or voluntary nature of the request of providing personal data	Consequences of failure to provide the personal data	Legal basis for processing your Data	Retention Period
Sending of marketing communications (such as brand new products and tech)	Voluntary, based on consent	It won’t be possible to provide you with special offers nor new products/services	Your explicit consent	Till consent revocation.
Analysis of personal preferences  with the aim to send dedicated personalized promotional offers	Voluntary, based on consent	It won’t be possible to provide you with special offers nor new products/services	Your explicit consent	12 months from collection.
Statistical Analysis	Personal data will be anonymized	Not applicable	Not applicable (anonymous data)	N/A

 

 

3.3 DISCLOSURE OF YOUR DATA TO EU AND NON-EU DATA PROCESSORS

 

In order to fulfil the purposes mentioned in paragraph 3.2 above the Data Controller may have the necessity to disclose your personal data to third parties, included in the following categories:

 

1.     Third parties providing IT Services for Information Systems of the data controller and the IT infrastructure.

 

The above mentioned third party may act as data processor appointed by the Data Controller.

Moreover your data are processed by the employees of the Data Controller appointed as person in charge of the processing.

In addition, your Data might be disclosed to third parties, should such disclosure be required by the laws and/or Public Authorities.

Finally, your personal data will not be disseminated.

 

 

3.4 YOUR RIGHTS AS DATA SUBJECT

 

At any point while we are in possession of or processing your Data and, if the case, your Sensitive Data, you, the data subject, have the following rights:

 

•              Right of access – you have the right to request a copy of the information that we hold about you;

•              Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete;

•              Right to erasure – in certain circumstances you can ask for the data we hold about you to be erased from our records;

•              Right to restriction on processing – where certain conditions apply to have a right to restrict the processing;

•              Right of portability – you have the right to have the data we hold about you transferred to another organisation;

•              Right to object – you have the right to object to the processing;

•              Right to lodge a complaint: in the event that Data Controller refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in paragraph 3.5 below.

 

You may contact Distrelec Manchester Ltd at the e-mail address export@distrelec.com or via express courier at the address 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom.

 

 

3.5 COMPLAINTS

 

In the event that you wish to make a complaint about how your Data is being processed by the Data Controller or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and the Data Controller, as identified under previous paragraph 3.1.

 

 

3.6 CONSENT

 

By consenting to this information notice you are giving us permission to process your Data specifically for the purposes identified at the paragraph 3.2 and 3.3.

 

You may withdraw consent at any time by writing to the following address Techniekweg 44, NL-3542 DT Utrecht.

 

* * *

 

 

 

4. INFORMATION NOTICE FOR CUSTOMERS

pursuant to Article 13 Regulation (EU) 2016/679 (“GDPR”)

 

4.1 DATA CONTROLLER AND DATA PROTECTION OFFICER

 

Distrelec BV with registered office in Techniekweg 44, NL-3542 DT Utrecht, is the Data Controller of your personal data (“Data Controller”).

You may contact the Data Controller at the e-mail address export@distrelec.com or via express courier at the address Techniekweg 44, NL-3542 DT Utrecht.

 

4.2 PERSONAL DATA DEFINITION AND INFORMATION REGARDING THE PROCESSING ACTIVITIES

 

Under the GDPR personal data is defined as: “Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person” (“Data”).

 

We collect your Data in order for us to provide you the goods or the service required, including the customer care activities.

 

In addition, upon your explicit request, the Data Controller may process your Data in order to send you marketing e-mails, providing you with special promotions and informing you regarding new available products/services.

 

In any event, we are committed to ensuring that the information we collect and use is appropriate for these purposes, and does not constitute an invasion of your privacy.

 

In case of failure to obtain your Data:

 

Purposes of the processing activity	Mandatory or voluntary nature of the request of providing personal data	Consequences of failure to provide the personal data	Legal basis for processing your Data	Retention Period
Client engagement and administration  (management of contractual relationship, customer acquisition, sales order processing, delivery and transportation fulfilment, invoice issuing,  payment collection, after sales and technical service)	Mandatory	It won’t be possible to provide you with the service or goods required	Performance of the contract	12 years after contract termination
Legal fulfilment	Mandatory	It won’t be possible to provide you with the service or goods required	Legal Obligation	12 years
Customer care	Mandatory	It won’t be possible to provide you with the service or goods required	Your implicit consent	12 years after contract termination
Sending of marketing communications	Voluntary, based on consent	It won’t be possible to provide you with special offers or new products/services	Your explicit consent	Till Opt out (or consent revocation)
Analysis of personal preferences  with the aim to send dedicated personalized promotional offers	Voluntary, based on consent	It won’t be possible to provide you with special offers or new products/services	Your explicit consent	12 months from collection
Statistical Analysis	Personal data will be anonymized	Not applicable	Not applicable (anonymous data)	N/A

 

 

4.3 DISCLOSURE OF YOUR DATA TO EU AND NON-EU DATA PROCESSORS

 

In order to fulfil the purposes mentioned in paragraph 4.2 above the Data Controller may have the necessity to disclose your personal data to third parties, included in the following categories:

1.     Authorities and supervisory bodies,

2.     Third parties who carries out the tax and administrative duties on behalf of the data controller

3.     Third parties providing IT Services for Information Systems of the data controller and the IT infrastructure.

4.     Third parties providing services related to the procurement /delivery of the product or service required.

5.     Other legal entities of the Datwyler Group to fulfil order fulfilment purposes within European Union.

 

The above mentioned third party may act as data controller or data processor appointed by the Data Controller.

Moreover your data are processed by the employees of the Data Controller appointed as person in charge of the processing.

Finally, your personal data will not be disseminated.

 

 

4.4 YOUR RIGHTS AS DATA SUBJECT

 

At any point while we are in possession of or processing your Data and, if the case, your Sensitive Data, you, the data subject, have the following rights:

 

•              Right of access – you have the right to request a copy of the information that we hold about you;

•              Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete;

•              Right to erasure – in certain circumstances you can ask for the data we hold about you to be erased from our records;

•              Right to restriction on processing – where certain conditions apply to have a right to restrict the processing;

•              Right of portability – you have the right to have the data we hold about you transferred to another organisation;

•              Right to object – you have the right to object to the processing;

•              Right to lodge a complaint: in the event that the Data Controller refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in paragraph 4.5 below.

 

You may contact Distrelec BV on the phone number +31 30 265 01 25, at the e-mail address export@distrelec.com or via express courier at the address Techniekweg 44, NL-3542 DT Utrecht

 

 

4.5 COMPLAINTS

 

In the event that you wish to make a complaint about how your Data is being processed by the Data Controller or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and data controller, as identified under previous paragraph 4.1.

 

 

4.6 CONSENT

 

By consenting to this information notice you are giving us permission to process your Data specifically for the purposes identified at the paragraph 4.2 and 4.3.

 

You may withdraw consent or perform the Opt Out at any time by writing to the following address Techniekweg 44, NL-3542 DT Utrecht.