Legal information
Information Notice
1. PRIVACY STATEMENT
This policy describes the management of our web site as regard to processing activities concerning your personal data when visiting us at the following web page:
www.distrelec.ch
(the “Website”)
Specifically, it regards the content of our Website only and it does not concern any other web site that might be visited by users by clicking on external links which may be present on the Website.
Certain services or information offered on the portal may be subject to a different privacy policy. In such instances, a separate privacy policy will be posted.
"You" in this Privacy Statement means you as an individual.
"We" or "us" in this Privacy Statement means, in relation to your personal data, the Data Controller.
1.1. WHAT INFORMATION IS COLLECTED?
"Personal data" means information about you.
When you visit this Website we may collect personal data either:
(i) directly where you are asked to provide data. If you use any "Subscribe" feature of the Website you may need to provide contact information as well as information about the page you are on or the content you are viewing; or
(ii) indirectly, such as using cookies (as described below) or to track your use of certain pages of the Website (e.g. your internet protocol address) and other technical means to monitor your use of the Website.
We do not seek to collect sensitive data through the Website.
1.2. HOW WILL PERSONAL DATA BE USED?
We may process and use personal data collected via this Website for the following purposes:
• to administer the Website; and
• to provide information, products and services to you at your request - for example to tailor the content you see on the Website to your specific needs and to properly respond to your feedback and questions.
1.3. ARE COOKIES USED ON THE PORTAL?
Cookies are information sent by a web server to a user’s computer, which are stored therein.
In order to know which cookies are used on this Website, please see Distrelec and Cookies chapter, while if you want to refuse the use of any cookie, please correct the settings of your internet browser (in this regard, you can find details on how to undertake this action on the website of your browser).
Furthermore, in this case, please be aware that the web navigation and the enjoyment of the contents of this Website could be compromised.
1.4. HOW CAN I ACCESS, OR CHANGE MY PERSONAL DATA?
You are entitled to request access to, correct all your personal data collected by us, to object to the processing and to lodge a complaint.
For any further information about the processing activities carried out by the Data Controller, and/or the exercise of your rights, you may contact the Data Controller at the e-mail address info@distrelec.com
1.5. IS PERSONAL DATA TRANSFERRED TO ANOTHER COUNTRY AND IS PERSONAL DATA DISCLOSED TO OTHER ENTITIES?
The website is located on a server in the European Union (EU), your Data will not be transferred outside the European Union.
1.6. HOW LONG IS PERSONAL DATA RETAINED FOR?
We will keep your personal data only as long as it is reasonably necessary for the purposes described in this Privacy Statement. If you request us your personal information will be deleted from the Website within a few weeks of your departure.
1.7. WHO IS THE DATA CONTROLLER?
Distrelec Manchester Ltd. with registered office in 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom, is the Data Controller of your personal data (“Data Controller”).
3. INFORMATION NOTICE FOR PROSPECT CUSTOMERS
pursuant to Article 13 Regulation (EU) 2016/679 (“GDPR”)
3.1 DATA CONTROLLER
Distrelec Manchester Ltd. with registered office in 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom.is the Data Controller of your personal data (“Data Controller”).
You may contact the Data Controller at the e-mail address info@distrelec.com or via express courier at the address 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom.
3.2 PERSONAL DATA DEFINITION AND INFORMATION REGARDING THE PROCESSING ACTIVITIES
Under the GDPR personal data is defined as: “Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person” (“Data”).
Upon your explicit request, the Data Controller may process your Data in order to send you marketing e-mails, providing you with special promotions and informing you regarding new available products/services.
In any event, we are committed to ensuring that the information we collect and use is appropriate for these purposes, and does not constitute an invasion of your privacy.
In case of failure to obtain your Data:
|
Purposes of the processing activity |
Mandatory or voluntary nature of the request of providing personal data |
Consequences of failure to provide the personal data |
Legal basis for processing your Data |
Retention Period |
|
Sending of marketing communications (such as brand new products and tech) |
Voluntary, based on consent |
It won’t be possible to provide you with special offers nor new products/services |
Your explicit consent |
Till consent revocation. |
|
Analysis of personal preferences with the aim to send dedicated personalized promotional offers |
Voluntary, based on consent |
It won’t be possible to provide you with special offers nor new products/services |
Your explicit consent |
12 months from collection. |
|
Statistical Analysis |
Personal data will be anonymized |
Not applicable |
Not applicable (anonymous data) |
N/A |
3.3 DISCLOSURE OF YOUR DATA TO EU AND NON-EU DATA PROCESSORS
In order to fulfil the purposes mentioned in paragraph 3.2 above the Data Controller may have the necessity to disclose your personal data to third parties, included in the following categories:
1. Third parties providing IT Services for Information Systems of the data controller and the IT infrastructure.
The above mentioned third party may act as data processor appointed by the Data Controller.
Moreover your data are processed by the employees of the Data Controller appointed as person in charge of the processing.
In addition, your Data might be disclosed to third parties, should such disclosure be required by the laws and/or Public Authorities.
Finally, your personal data will not be disseminated.
3.4 YOUR RIGHTS AS DATA SUBJECT
At any point while we are in possession of or processing your Data and, if the case, your Sensitive Data, you, the data subject, have the following rights:
• Right of access – you have the right to request a copy of the information that we hold about you;
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete;
• Right to erasure – in certain circumstances you can ask for the data we hold about you to be erased from our records;
• Right to restriction on processing – where certain conditions apply to have a right to restrict the processing;
• Right of portability – you have the right to have the data we hold about you transferred to another organisation;
• Right to object – you have the right to object to the processing;
• Right to lodge a complaint: in the event that Data Controller refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in paragraph 3.5 below.
You may contact Distrelec Manchester Ltd. at the e-mail address info@distrelec.com or via express courier at the address 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom.
3.5 COMPLAINTS
In the event that you wish to make a complaint about how your Data is being processed by the Data Controller or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and the Data Controller, as identified under previous paragraph 3.1.
3.6 CONSENT
By consenting to this information notice you are giving us permission to process your Data specifically for the purposes identified at the paragraph 3.2 and 3.3.
You may withdraw consent at any time by writing to the following address 7th Floor, 2 St Peter’s Square, Manchester, M2 3AA, United Kingdom.
* * *
4. INFORMATION NOTICE FOR CUSTOMERS
pursuant to Article 13 Regulation (EU) 2016/679 (“GDPR”)
4.1 DATA CONTROLLER AND DATA PROTECTION OFFICER
Distrelec Schweiz, Zweigniederlassung der Dätwyler Schweiz AG registered office in Grabenstrasse 6, CH-8606 Nänikon, Switzerland, is the Data Controller of your personal data (“Data Controller”).
You may contact the Data Controller at the e-mail address info@distrelec.com or via express courier at the address Grabenstrasse 6, CH-8606 Nänikon, Switzerland.
4.2 PERSONAL DATA DEFINITION AND INFORMATION REGARDING THE PROCESSING ACTIVITIES
Under the GDPR personal data is defined as: “Any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person” (“Data”).
We collect your Data in order for us to provide you the goods or the service required, including the customer care activities.
In addition, upon your explicit request, the Data Controller may process your Data in order to send you marketing e-mails, providing you with special promotions and informing you regarding new available products/services.
In any event, we are committed to ensuring that the information we collect and use is appropriate for these purposes, and does not constitute an invasion of your privacy.
In case of failure to obtain your Data:
|
Purposes of the processing activity |
Mandatory or voluntary nature of the request of providing personal data |
Consequences of failure to provide the personal data |
Legal basis for processing your Data |
Retention Period |
|
Client engagement and administration (management of contractual relationship, customer acquisition, sales order processing, delivery and transportation fulfilment, invoice issuing, payment collection, after sales and technical service) |
Mandatory |
It won’t be possible to provide you with the service or goods required |
Performance of the contract |
12 years after contract termination |
|
Legal fulfilment |
Mandatory |
It won’t be possible to provide you with the service or goods required |
Legal Obligation |
12 years |
|
Customer care |
Mandatory |
It won’t be possible to provide you with the service or goods required |
Your implicit consent |
12 years after contract termination |
|
Sending of marketing communications |
Voluntary, based on consent |
It won’t be possible to provide you with special offers or new products/services |
Your explicit consent |
Till Opt out (or consent revocation) |
|
Analysis of personal preferences with the aim to send dedicated personalized promotional offers |
Voluntary, based on consent |
It won’t be possible to provide you with special offers or new products/services |
Your explicit consent |
12 months from collection |
|
Statistical Analysis |
Personal data will be anonymized |
Not applicable |
Not applicable (anonymous data) |
N/A |
4.3 DISCLOSURE OF YOUR DATA TO EU AND NON-EU DATA PROCESSORS
In order to fulfil the purposes mentioned in paragraph 4.2 above the Data Controller may have the necessity to disclose your personal data to third parties, included in the following categories:
1. Authorities and supervisory bodies,
2. Third parties who carries out the tax and administrative duties on behalf of the data controller
3. Third parties providing IT Services for Information Systems of the data controller and the IT infrastructure.
4. Third parties providing services related to the procurement /delivery of the product or service required.
5. Other legal entities of the Datwyler Group to fulfil order fulfilment purposes within European Union.
The above mentioned third party may act as data controller or data processor appointed by the Data Controller.
Moreover your data are processed by the employees of the Data Controller appointed as person in charge of the processing.
Finally, your personal data will not be disseminated.
4.4 YOUR RIGHTS AS DATA SUBJECT
At any point while we are in possession of or processing your Data and, if the case, your Sensitive Data, you, the data subject, have the following rights:
• Right of access – you have the right to request a copy of the information that we hold about you;
• Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete;
• Right to erasure – in certain circumstances you can ask for the data we hold about you to be erased from our records;
• Right to restriction on processing – where certain conditions apply to have a right to restrict the processing;
• Right of portability – you have the right to have the data we hold about you transferred to another organisation;
• Right to object – you have the right to object to the processing;
• Right to lodge a complaint: in the event that the Data Controller refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in paragraph 4.5 below.
You may contact Distrelec Schweiz, Zweigniederlassung der Dätwyler Schweiz AG on the phone number 044 944 99 11, at the e-mail address info@distrelec.com or via express courier at the address Grabenstrasse 6, CH-8606 Nänikon, Switzerland.
4.5 COMPLAINTS
In the event that you wish to make a complaint about how your Data is being processed by the Data Controller or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and the Data Controller, as identified under previous paragraph 4.1.
4.6 CONSENT
By consenting to this information notice you are giving us permission to process your Data specifically for the purposes identified at the paragraph 4.2 and 4.3.
You may withdraw consent or perform the Opt Out at any time by writing to the following address Grabenstrasse 6, CH-8606 Nänikon, Switzerland.